At HARRIS ENERGY we aim to resolve all complaints quickly and efficiently via our own process of resolution's.
Please first contact us on 01132505375 to discuss the complaint or write to info@harrisenergy.co.uk and we will try to rectify any issues ourselves in the first instance.
In the unlikely event where we cannot resolve any complaints using our own complaints procedure, we have two routes for our customers based on which service they used.
If you are a renewable energy customer you can contact RECC to discuss resolution by following the link below:
https://www.recc.org.uk/consumers/how-to-complain
If you are an electrical customer we advise our customers to follow the advice of Checkatrade of which we are members by following the link below:
https://www.checkatrade.com/blog/how-to/make-a-complaint-and-report-a-trader/